The Management Team here at Groundscapes are totally committed to delivering the highest possible levels of quality and service to our clients. With superb in-house employee training and constant quality checking we deliver an excellent service.
We ensure all our employees are highly motivated people committed to getting the job done first time with maximum care and attention to detail. Each new employee is throughly checked for security purposes and trained to the highest standards.
All of our quality management systems have been accredited since 2000 and is now ISO 9001 2008. Our on-going quality checks are catalogued and service levels reviewed regularly in order to maintain a consistent high quality service.
Building excellent relationships with our customers is of the upmost importance to us. Our friendly and approachable team is available at all times to deal with your enquiries and will always act quickly and efficiently.
All operations carried out by Groundscapes are audited by our management staff to ensure the high standards of workmanship are maintained at all times. These procedures are essential in maintaining customer satisfaction.
Using information from our Customer Satisfaction Surveys, Quality Assurance Checks, Work Certification and other criteria we are able to provide for our client on a regular basis proof of service delivery improvements.